The content your brand creates keeps getting more valuable, which makes knowing how to organize it more important than ever. To manage digital content well, you have to answer a few questions: where do our assets live, how do we find and organize them, and who has access? This article focuses on the second one, and the answer comes down to two systems working together.
Picture your library as a hotel and the asset you want as your room. You find it one of two ways: the front desk or the signage in the hallways. The front desk is the search bar, where you use metadata like keywords to be directed to assets. The signage is the folder structure, which should intuitively lead your team to what they need.
The front desk: metadata
Metadata is data about data: file names, keywords, captions, and headlines that make assets searchable. Used well, it enables instant keyword search for very specific assets. To use it effectively you first identify your organization's language, define clear standards, and apply the metadata.
It has trade-offs. The upside: keyword search, standardized language, and recognizable information at a glance. The downside: it takes significant time and energy to set up, its value collapses without defined standards, and some platforms do not support keyword search beyond file names.
Best practices: start with file names, the easiest on-ramp; sort keywords into standardized buckets, or core categories, to speed tagging; and define your organizational language so a Sprite is not "soda" to one person and "pop" to another.
The signage: folder structure
Because folders are so familiar, it is tempting to spend little time on them. That is a mistake. If you needed to find an unedited audio file from 2018 with no prior knowledge of the library, a well-built folder structure would get you there fast while a disorganized one would cost real time.
Best practices: design for the future so the structure scales as content grows; choose the right level of specificity, neither too general nor too deep; and start at the top with dates or departments, the categories users are most likely to know.
This article adapts a piece from the Stacks blog. Clear standards for both metadata and folder structure are the most important factor in fast, reliable search.
Key takeaways
- Metadata is the front desk; folder structure is the signage. You need both.
- Start metadata with file names and a defined organizational vocabulary.
- Metadata is powerful but takes time and standards to pay off.
- Design folders for the future, at the right depth, starting with dates or departments.
